Welcome to Natija, our, Alternate Dispute Resolution Platform! Here at Natija, we take your privacy seriously and are committed to protecting your personal information. By using our services, you agree to the terms outlined in this Privacy Policy. If you have any questions or need clarification about any aspect of this policy, feel free to reach out to us at [email protected]. Information Collection We collect both Non-Personal Information and Personal Information. Non-Personal Information includes data like anonymous usage statistics, demographic details, and general preferences. Personal Information encompasses specific details such as your email, name, and any dispute-related information and evidence you submit during the resolution process. Information Collection Methods We gather information through various channels, including data provided by your browser or our software application. This may include details about your device, browsing history, and interactions with our platform. We also collect information directly from you when you register or participate in dispute resolution activities. How We Use Your Information We use Personal Information to facilitate communication, process disputes, and improve our services. Your data may also be utilized for quality control, research, and administrative purposes. We do not share Personal Information for marketing purposes without your consent. Information Security We prioritize the security of your information and do not sell it to third parties. Trusted partners and service providers may have access to your data solely for the purpose of assisting us in delivering our services effectively and securely. Links to Third-Party Websites While we may provide links to other websites or applications, we are not responsible for their privacy practices. This Privacy Policy applies only to information collected through our platform. We encourage you to review the privacy policies of any third-party sites you visit. Policy Updates We may update this Privacy Policy periodically, and any changes will be posted on our website. It's your responsibility to stay informed about any revisions. Material changes will be communicated through our homepage or via email. If you have any inquiries or requests concerning your privacy or this Privacy Policy, please contact us at [email protected]. Your privacy and satisfaction are important to us, and we're here to address any concerns you may have.